Dear Clients,
We use Stripe to process our hosting payments which appears to return the following issue: "Remote billing failure. Please contact support". We have contacted our software vendor about the problem and while we await a solution, the following is the workaround:
From your account pages, top menu, go:
- Billing
- Payment methods
- Add new card
- Now add your card to the system
- Now go back and pay your invoice
Or just click on this link and add your card: https://support.curacaowebhosting.com/index.php?rp=/account/paymentmethods/add
NOTE: Your card is NOT being added or stored in our system, your details are being authenticated with Stripe who returns a token which we keep on our system.
